Data Center Infrastructure Management Solutions

Addressing the increasing complexities of managing “gray space” critical infrastructure.

 

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Struggling to Keep Up with Increasing Operational Complexity?

Across the industry, data center teams face increasingly complex challenges—both in optimizing existing operations and in designing new facilities. These challenges stem primarily from two accelerating trends:

1. Increasing Rack Density and Infrastructure Diversity

Facilities need to accommodate old and new workloads resulting in more equipment, more heat and more complexity.

  • Over 70% of operators report increased rack density in the last three years.¹
  • New IT workloads strain power and cooling systems beyond original design.
  • Critical infrastructure (“gray space”) comes from many vendors—creating management silos and inconsistent data.

2. Rapidly Evolving Business Expectations

Operators face rising demands from customers, regulators, and investors—each expecting transparency, accountability, and performance at scale.

  • Colocation tenants expect real-time visibility into the environments housing their assets.
  • ESG stakeholders expect complete, verifiable data on water usage and emissions.
  • Regulators and customers expect compliance with complex SLAs and sustainability mandates, backed by granular, high-frequency data reporting.¹

Why a Traditional Approach Is No Longer Enough

Many facilities are exploring advanced technologies—such as predictive analytics and artificial intelligence—to reach the next level of operational efficiency, reduce energy consumption, and extend the life of critical assets. Yet, many still rely on a collection of disparate management tools that fail to provide the unified data needed to achieve those goals.

Traditional Data Center Infrastructure Management (DCIM) tools are often point solutions tied to specific equipment, offering:

  • Limited visibility into critical systems
  • Inconsistent data access across platforms
  • Fragmented supervisory control over portions of the gray space

To keep pace, data center developers and operators need management platforms that connect seamlessly with existing equipment while maintaining the flexibility to adapt as facilities evolve.

Selecting the right management platform establishes a foundation that delivers:

  • Comprehensive connectivity across systems and devices
  • Contextualized process data for real-time insight and decision-making
  • Advanced visualization that enhances operational awareness and efficiency

Data Center Infrastructure Management Maturity*

To achieve greater operational efficiency, data centers must advance to a higher level of infrastructure management maturity. As outlined in the table below, this progression depends on three foundational capabilities: asset connectivity, data accessibility, and visualization.

Maturity LevelDescriptionOperating Efficiency
Level 5AI-driven integrated management software adjusts data center behavior and makes the best use of resources according to goals, rules and service requirements throughout its life cycle.High
Level 4Machine learning models are used for prediction, service management, and multiple views, optimizing the data center in near real time. AI is applied to DCIM-based data lakes for advanced analytics.Medium
Level 3Software can track physical data center equipment characteristics, location and operational status. Energy and environmental data are used to reduce risks and waste.Medium
Level 2Software installed to monitor environmental and equipment power use. Able to adjust basic controls (e.g., cooling) in line with demand.Low
Level 1No integration of infrastructure data. Basic monitoring is provided by the equipment vendor software and the BMS.Low

Source: *Uptime Intelligence, Data center management software is evolving — at last, 2024, Reproduced with permission, 2025.

Advancing through these maturity levels takes more than incremental upgrades. Achieving true operational maturity requires a unified, intelligent platform that connects assets, consolidates data, and delivers actionable insight in real time—focusing attention where it matters most.

Focused on What Matters Most: Data Center Gray Space

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GENESIS is a bold, new generation Automation Software Platform that is engineered specifically for the mission-critical systems that keep data centers running.

The platform’s primary focus is on gray space—the infrastructure that underpins reliability and performance, including:

  • Electrical power systems – extended, multi-vendor power chains of breakers, switches, meters, generators, uninterruptible power supplies, battery backups, and power distribution units
  • Cooling systems – chilled water plants, precision air handlers, CRAC/CRAH units, and liquid cooling technologies
  • Environmental systems – temperature, humidity, and airflow sensors and controls that maintain optimal conditions
  • Building systems – CCTV, access control, and fire and life safety systems that protect facilities and occupants

If you want to understand more about what gray space includes (and why streamlining it makes a big difference), see Data Center Knowledge’s “Saving Space and Increasing Profits in Data Centers.”

How can GENESIS help address your Infrastructure Management challenges?

Full visibility, smarter responses, and scalable operations—all in one platform

Whether you’re managing a hyperscale site or a hybrid facility, GENESIS helps you:

  • Monitor all critical systems from one real-time dashboard
  • Respond faster with built-in fault detection and root-cause diagnostics
  • Visualize historical trends for better maintenance and planning
  • Reduce energy consumption and track key ESG metrics
  • Automate reports and meet regulatory requirements with confidence
  • Empower your team with secure, role-based remote access
  • Scale effortlessly with a modular architecture that grows with your needs

Built for the real demands of modern data centers, GENESIS gives you the tools to stay compliant, efficient, and always in control.

How Cloud Europe Modernized Its Data Center Operations with GENESIS

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GENESIS in Action

Cloud Europe S.R.L. is an Italian data center and cloud service provider serving enterprise customers with high expectations for performance, security, and energy transparency.

To meet these demands and support future growth, Cloud Europe needed a scalable data center infrastructure management solution that could unify its diverse infrastructure and support evolving ESG requirements.

With GENESIS, Cloud Europe now manages:

  • 6,000+ environmental and energy points
  • 4,000+ electrical switches and UPS systems
  • 60 air conditioning units
  • Integrated fire, intrusion, and video surveillance systems

See What Our Customers Are Saying

“  The GENESIS system has allowed us to minimize failure incidences and optimize energy consumption. It has also strengthened the trust and confidence our customers have in our company. ”

Giulio Iucci, CEO   |   Cloud Europe

Read the Success Story  
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Ready to Advance Your Infrastructure Management?

The DCIM Solution Accelerator for GENESIS provides a set of industry-specific “building blocks” to rapidly create projects that address infrastructure management challenges in the gray space:

  • Following Best Practices for Design
  • Reducing Non-Recurring Engineering
  • Accelerating Time-to-Value
  • Simplifying Overall Lifecycle Management
Learn more about the Solution Accelerator
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Want to Get Started?

Learn how you can transform your business and get a demonstration from one of our worldwide experts.
 Mitsubishi Electric Iconics Digital Solutions is a leading provider of automation software solutions, delivering solutions to customers for nearly four decades.

Get in Touch with Us: 508 543 8600  •  [email protected]

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