Our Leadership & Management Team

Melissa Topp

Melissa Topp

Senior Director of Customer Success

Melissa leads Customer Success for Mitsubishi Electric Iconics Digital Solutions, dedicated to helping customers maximize value from their automation software investments and achieve measurable business outcomes. Previously, she led the global marketing organization, overseeing product marketing, marketing communications, marketing operations, and visual marketing departments worldwide. Melissa joined the company (known as ICONICS at the time) in June 2002, starting in Quality Assurance and becoming Product Marketing Manager in 2004. She holds a BS in Computer Science with a minor in Management Information Systems from Worcester Polytechnic Institute (WPI).